Posted by Susan47 on November 12, 2004, at 21:48:35
In reply to Re: Oh Verne, I completely understand » Susan47, posted by verne on November 12, 2004, at 16:56:45
if the girl on the phone at the card company or the bank or whatever was cold to you, it was because there's something ABOUT HERSELF WHICH SHE CANNOT ACCEPT. Did I shout loudly enough hon? Because, people are only angry with you when you remind them of something about themselves. I'm not talking about spouses etc or really deep situations. I'm talking about this sort of public one-to-one stuff. Remember that. It wasn't you who was humiliated, it was her. I say that because she could just as easily have taken the understanding, humorous tack if she were able. Lecture over dahling.
poster:Susan47
thread:414451
URL: http://www.dr-bob.org/babble/social/20041105/msgs/415266.html