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Re: Computer e-mail question » verne

Posted by KaraS on November 11, 2004, at 17:35:16

In reply to Re: Computer e-mail question » KaraS, posted by verne on November 11, 2004, at 8:38:08

> > Does anyone know why, when I send out an e-mail with a graphic in it, that the receivers get only a blank picture. I'll get jokes and things with pictures in them and I try to forward them but the people I send them to complain that they're getting blank messages. Actually, I think they get that little box that indicates that a graphic was there originally.
> >
> > Does this have something to do with my browser privacy settings and/or is it their settings that are the problem? When I open my sent message it doesn't show the graphic either - just that little box again. It's so frustrating!
> >
> Kara,
>
> I think it has to do with your settings but I'm not sure which ones exactly. I think that harmful stuff can be in those files, so the default setting may prevent viewing them - especially with XP.
>
> You may be right that it's your security setting. You may not be allowing certain files. Other ideas is that it's a setting in whatever handles your email, like Outlook Express - options or tools - or in the advanced settings of your browser.
>
> In Outlook, look under Tools, then Options, then Security. You should see a box that, if checked, won't allow attachments to be opened. Uncheck that and press Apply.
>
> Just remember any changes you make, so you can reverse them if need be.
>
> Hope that helps. I'm still finding my way around the computer myself.
>
> verne


Verne,

I went in to Outlook Security and that box not allowing attachments to be opened wasn't checked. I tried checking off "Internet Zones' instead of "Restricted Zones" but that didn't help. I changed the security settings from Explorer (which are for all of windows?) to accepting all cookies but that didn't work either. I even restarted my PC to make sure that all of the setting changes were in effect. I still suspect it's a security issue but I just can't figure it out. It's so wierd to me that I get the graphics coming in but I just can't send them out. You'd think it would be the other way around... It's so frustrating. GRRRRRR!

Thanks for your help,
Kara



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