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Posted by toph on December 18, 2008, at 15:37:05

When I was young, I remember we got a letter that was addressed to my father and not knowing our address the sender just put down the name of our town. It got there. Yesterday, a couple of Christmas cards were returned because a new post office opening caused the zip code to change even though the US Postal Service knew exactly where I was trying to mail my cards. I just got off the phone with AT&T after waiting 45 minutes to speak with a pleasant enough young woman in India who I asked for my password so that I could access my account. She asked for my mother's maiden name which I supplied only to be told that I was incorrect. There was no pusuading her otherwise, she knew my mother's maiden name and I did not. This made me think of visiting my grandmother in Connecticut as a young boy. When the phone rang invariably several neighbors would answer simulaniously and after an exchange of pleasantries it would be determined who the intended recepient of the call was. Having your own phone line, while progressive and certainly more confidential, seemed somehow impersonal and isolating to me. OKay, so I sound like an old man... well, maybe I am. But I'm not so old that I don't remember my mother's maiden name for crying out loud.

 

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