Psycho-Babble Social | for general support | Framed
This thread | Show all | Post follow-up | Start new thread | List of forums | Search | FAQ

Poor customer service/no respect

Posted by Deneb on July 17, 2008, at 19:21:57

I just sent out a complain to my bank.

I just need to get this out because it infuriates me.

OK, I walk into a branch wanting to set up a savings account. My hair is kind of messy and I'm wearing a T-shirt. I wait for the receptionist to acknowledge me and ask me what I needed. She asked, "Are you looking for a bank machine?"

I use the bank machine at this branch all the time. I know where the bank machines are. I'm standing there waiting for service. She just assumed I just needed a bank machine.

We set up an appointment for 4:00 pm to see an investment consultant.

At 4:00, there was no one at the reception desk so I sat down in the waiting area.

Two men came in after me and stood around the waiting area. The investment consultant comes out, looks in the waitng area, totally ignores me and asks if one of the men needed help. He said no. I stand up to get his attention. He continues to ignore me. He asks the other man if he needed help.

I start walking towards him now. The investment consultant starts to go back into his office. Then one of the men said, "This lady has been waiting here before us."

Only then does he come ask me if I needed help.

I had an appointment for goodness sake!

Later in this office he tries very hard to be respectful and kind. I guess he realized I was an important customer after he discovered how much money I had saved up.

I'm sick and tired of people treating people who aren't dressed nicely as second class citizens. Everyone should be treated equally and with respect, no matter if they are wearing rags or a suit. Also rich and poor people should not be treated differently.

I hate this about society. Just because someone does not have money does not mean they are somehow less than others. Just because someone has money does not mean they are better.


Share
Tweet  

Thread

 

Post a new follow-up

Your message only Include above post


Notify the administrators

They will then review this post with the posting guidelines in mind.

To contact them about something other than this post, please use this form instead.

 

Start a new thread

 
Google
dr-bob.org www
Search options and examples
[amazon] for
in

This thread | Show all | Post follow-up | Start new thread | FAQ
Psycho-Babble Social | Framed

poster:Deneb thread:840272
URL: http://www.dr-bob.org/babble/social/20080702/msgs/840272.html