Posted by Susan47 on November 16, 2004, at 0:41:08
In reply to Re: Goodnight, and What a Day it's been, Jai, posted by Jai Narayan on November 15, 2004, at 8:30:19
Ah yes today a woman slapped a catalogue down on the counter, said "I don't suppose you have this item, do you? Everytime I come in here *you people* disappoint me, you never have what's pictured in the catalogue, I don't know why I keep coming back but I do" well I apologized to her and she walked away without even waiting to get help with what she wanted (two of us were right there, QUITE ABLE to help her if she'd given anybody the opportunity) and she walked away, the bit just needed to let off steam and we were the nearest gateway to heaven for her.
But my people skills have never been better.
poster:Susan47
thread:416066
URL: http://www.dr-bob.org/babble/social/20041114/msgs/416495.html