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Re: lateness/Customer service?

Posted by B2Chica on November 19, 2004, at 14:36:25

In reply to Re: lateness and therapists » dawnfawn, posted by Poet on November 19, 2004, at 13:37:33

my pdoc has only been late (like 20 min late) once. and he was Very apologietic and explained that he had an emergency and had to see a patient in the hospital. (IMHO-he Should be a *god* in this field and is Very good) he's hard to schedule -so swamped but he is always on time.

i am SO sorry to hear of your episodes...man. that's rediculous.

i agree with (i think it was sunny10) that customer service IS an issue in this field. i tend to have MANY issues with the receptionists. this last time one made me feel like i was crossing some HORRIBLE line cuz i saw one T in the office and wanted to make an appt to see a diff. one in same office. She said "I've just never had anyone do that before?!"
everyone else i talk to say's that's WHAT you do...need to find one you click with and all.

Anyway. i have a friend that is a PA for pdoc and he says most of the time the people working in the offices have Way more issues than the patients going in.(includes T, receptionists AND pdocs) that made me smile.

so that's my 2c.

B2c.


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poster:B2Chica thread:417788
URL: http://www.dr-bob.org/babble/psycho/20041113/msgs/417954.html