Posted by llrrrpp on August 18, 2006, at 20:59:48
In reply to Re: problems with the pharmacy » Jost, posted by llrrrpp on August 17, 2006, at 23:02:56
This am, I woke up at rediculously early hour, to go to pharmacy, and also because co-worker had an emergency.
I go to pharmacy, show the pharmacist (pharmA) my bottles, he types in some numbers, writes something down, and says-- sure, these can be refilled. I will just have to call the pharmacy that filled them last time (when I was on vacation) and get the prescription transferred.
I explained that I had tried to do this last night on the phone, and he said, "well, this thing may be difficult to do over the phone, but I'll have these ready by early this afternoon"
Yay!!!
**********************
I go there at about 4 this afternoon, having left work early. I just missed the bus, so I walked a mile in the rain (don't worry, I had my umbrella).
I go to the counter, spell my name, and the lady cannot find it. Now pharmacist B (pharmB) asks me about the man I spoke with this am. I give PharmB my bottles, and he apologizes that they're not ready yet. In fact, he cannot find any initial evidence that PharmB did any work to fill the scripts this am. GRRRR! I explain to PharmB that I'm going on a trip for 10 days, and I'm leaving tomorrow -- don't worry Phillipa, I'm just going to my 'vacation home' I'll still be on the internet!-- and I NEED my scripts ASAP.I explain calmly and patiently that I need them refilled soon, because I'm on my way home. PharmB says- 10 minutes.
I lollygag around the store. la-di-dah. And the line of waiting customers gets longer and longer. PharmB is deep in concentration, calls over a few coworkers, who shrug.
20 minutes later, PharmB says that PharmA has screwed up my records. He is apologetic, and says that because of some computer glitch, I cannot get a refill on my Seroquel. I'm getting a fierce glint in my eyes at this point... I protest- but this am, PharmA said no problem. I'm going out of town? What's the problem? If you had told me this am, perhaps I could have contacted my doctor...
PharmB says, I know you're going out of town. How long are you gone for? 10 days. PharmB explained that he was going to give me a 2 week supply for free. And that when I came back, there would be ABSOLUTELY NO PROBLEM getting my scripts refilled. Something about the tone of his voice is telling me that PharmA is going to get in a lot of trouble about this.
Well. I got 14 free seroquel tablets. For my 30 minutes of waiting, 20 minutes of walking. etc.
I think I'm going to take one right now, in fact. The day's been too long already. I'm going to let it end in 37 minutes.
Ciao. Thanks for listening.
-ll
p.s. CVS pharmacy, if you're interested...
poster:llrrrpp
thread:677593
URL: http://www.dr-bob.org/babble/20060818/msgs/677942.html