Posted by willyee on June 2, 2006, at 9:55:17
In fear of being looked upon as totaly bitter,i just wanna give a heads up,without getting into details recently ive had a lot of problems with docs meds the whole setting.
Due to a very weird situation,which honestly wasnt my fault,my monthly prescription of parnate was at a halt,i was given partial cause the full quanty wasnt on the shelf,then when it came in im told the situation which was i could not get my medication due to a dose increase,a lil more detailed but well keep it like that.
Well with my option being only pay for it with cash,i was still told no.So i went there today to find out why if im not under the umbella of any insurance,and there guidlines,i would not be allowed to pay cash for a valid prescription by a doctor.
I was pretty much at my loose end going there this morniing and expected a ugly situation.Instead i found my friend,who i actualy occaisonaly go out and shoot pool with there,hes a pharm assistant,been there for years and knows the system very very well,the pharmisicts constantly come and go,he doesent.He was on vaction and i had no idea when he was comming back.
Anyway i described the situation to him,and he shrugged his shoulderds and mentioned what they should have done and asked me if they did,my reply........i have no clue what they are doing back there,except telling me i cant get my medication.
He explained to me most of them have only been on the job for a year to less,and dont know how to use the coding system correctly and hes constantly fixing erros all day.Long story short,too late,i left the with my full prescription,at my insurance price allowed by my insurance,and the whole process took 3 min.
This in contrast to 3 days of dealing with the other pharmiscts putting me on hold,asking each other questions etc.
Well i gave him an extra 5 so he can get a pack of smokes on his breaks,now i can relax,and seriously work with the right people to create some sort of plan cause this is not gonna work this way.
I dont know to be more scared that this young assistant knew the system and codes better than the actual pharmacists,or just be glad he did,i guess im a little of both.
That partly why i was touchy,my pharmacy messing up my script then turning there back on me really scared me,even though everything i wrote is my true feelings im sorry for bringing it down in such a strong damper all at once.
poster:willyee
thread:651861
URL: http://www.dr-bob.org/babble/20060530/msgs/651861.html