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Re: communication with pdoc

Posted by bob on May 17, 2000, at 23:36:01

In reply to Re: communication with pdoc, posted by allisonm on May 17, 2000, at 18:51:07

My pdoc has an answering service, and they steadfastly refuse to take any information other than your name, your phone number, whether you're a new patient, and anything that might pertain to cancelling an appointment that day.

Considering issues of confidentiality and, mroe importantly, someone on their end getting the message screwed up if it gets technical, I'm quite happy with their policy. I usually leave a time in the evening when I can be reached, and my pdoc is very good about getting back to me at those times.

cheers,
bob

 

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