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Re: phone call policies

Posted by Maria01 on July 10, 2007, at 18:16:50

In reply to Re: phone call policies, posted by red house on July 10, 2007, at 17:41:38

It might help to let her know that you are concerned about crossing that line, and so you would like a clearer idea as to what her phone policies are. After all, it wouldn't be fair to you to have her get upset (if you were to cross that line) for something she should have been clearer on. If she still waffles, politely ask her again, and let her know that you want to respect her time/boundaries.

It could save a lot of aggravation/miscommunications in the long run.
Every good T should have their phone policy outlined either in writing on their intake forms, or discuss it with you early on so you'll know the deal when you do call them. The last thing you would need is for her to get huffy with you for inadvertently crossing that line. It happened with a T I worked with a long time ago; that was one of the factors that lead me to stop working with her.




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