Psycho-Babble Medication Thread 2725

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Problems with site

Posted by Dr. Bob on January 28, 1999, at 13:07:04

Hi again,

I apologize for the problems with the site recently. I'm not sure yet what's wrong, but I'm working on it. Thanks for your patience.

Bob

 

Reporting problems with site

Posted by Dr. Bob on January 28, 1999, at 23:32:16

In reply to Problems with site, posted by Dr. Bob on January 28, 1999, at 13:07:04

Hi again,

I just wanted to add, if something goes wrong, I'd be interested in exactly what:

What did you do? Did you just come to the site? If so, what URL did you use? Or were you posting? Were you starting a new thread or responding to a previous post? If the latter, was it one from this month or a previous month?

What happened? Did it just seem to take forever? Did you get a blank page? Did you get any messages (either in a box or at the bottom of the window)? If so, what did they say?

Were you using a Windows or a Macintosh computer? What brand of browser? What version?

It's a lot of trouble, I know, but it might help me figure out what's going wrong. Thanks,

Bob

 

What sometimes helps

Posted by Dr. Bob on January 28, 1999, at 23:45:03

In reply to Problems with site, posted by Dr. Bob on January 28, 1999, at 13:07:04

Hi, it's me again,

I don't know if this will help you or not, but sometimes it seems that my "cache" of previously-visited pages is causing trouble.

So sometimes I "clear" my cache and that helps. The way to do that (with Netscape 4.5 for the Macintosh, anyway) is to go, under the Edit menu, to Preferences; to select, under the Advanced category, Cache; and to click Clear Disk Cache Now.

Good luck,

Bob


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