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Re: Been away sick....need some advice

Posted by Jost on August 7, 2006, at 12:00:43

In reply to Re: Been away sick....need some advice Dinah, posted by fairywings on August 7, 2006, at 7:16:12

> >
> > It's kind of weird that he doesn't listen to his voicemail himself. Does it say so in the message? I'd be freaked out if I thought I was leaving him a confidential message and found I wasn't. Not to mention having it passed on incorrectly. That's a mighty big slip up on his office staff's part.
> I think it's weird too, and it doesn't say anything - I wondered if he listened, thought his asst. probably did, but it pissed me off to hear he doesn't. What happened to confidentiality? His asst isn't bound to HIPPA in the same way he is.
> >
> >

Dinah's brought up an important point. Your concerns about his not taking his own voicemail, and confidentiality issues seem on point, fairywings.

Allowing anyone else to listen or know what you've said seems inappropriate to me. Confidentiality is crucial, and non-negotiable. I could never trust a T who let other people listen to his voicemail. Or, to put it another way, a T whom I could never reach with a pressing issue outside of my appointment.

That's an issue that could very well be a deal-breaker. It shows lack of professionalism, or lack of understanding of some of the responsibilities involved in being a T.

I'm glad he shows caring in the appointments, but caring is also actions in the way you set up and run your practice.





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