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Re: More communication skills references

Posted by tabitha on January 15, 2004, at 6:03:16

In reply to Re: goals -- and how to try to achieve them, posted by Dr. Bob on January 15, 2004, at 4:42:00

This article has some sections that seem relevant to Bob's standards. The first part explains the difference between an observation and an evaluation, and the second tells how to express feelings with I-statements.

Here's a book excerpt with exercises on the same concepts. It's a pretty large PDF file.




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